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How to Find the Best Parts and Service Department for Your Truck

Superb service and dependable replacement parts are both essential to your truck's safe operation. The best way to ensure that your truck operates as safely and efficiently as possible is to find a trusted parts and service provider. As you compare parts and service providers, make sure that you seek a provider with extensive experience and the resources to serve as your complete solution for truck parts and service. Below are five traits to look for in a truck parts and service provider.

1) An impressive parts inventory. As you evaluate potential providers, make sure that you inquire about each provider's available inventory. Top providers work with a variety of product lines and regularly keep several million dollars worth of parts in stock. 

2) Decades of industry experience. Parts and service providers with decades of experience are typically the best choices for a number of reasons. Years of accumulated expertise enables a provider to quickly diagnose the most challenging service issues so that you can get back on the road faster.

3) Relationships with leading truck manufacturers. Choosing a provider with long-standing relationships with leading manufacturers is vital to ensuring that your needs for parts and servicing are met quickly. As you evaluate providers, look for companies that offer the following parts options:

  • Original equipment manufacturer (OEM) parts
  • Aftermarket parts
  • A one year warranty on all parts

 

4) Prompt service and parts delivery. Speedy service and immediate delivery of parts are critical to your livelihood as a truck driver. As you compare providers, look for those who have the resources to handle your needs and who have a reputation for offering a quick turnaround time.

5) Superb customer support. The provider you choose should be easily accessible by phone and e-mail. Scheduling a service visit or ordering parts should be an effortless process and your provider should have the resources to handle emergency requests.

Separating the Best from the Rest

Finding a truck parts and service provider that exhibits all of the qualities above may seem like a daunting task. Fortunately, Carolina International Trucks possesses all of these traits. With six convenient locations across South Carolina, we are dedicated to providing truck drivers with the highest quality of parts and service. Contact us today to find out why we are South Carolina's leading provider of parts and service for medium and heavy-duty trucks. We look forward to becoming your single source for truck parts and service!



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